Lakeshore Healthcare Limited trading as St. David's Nursing Home is a residential nursing care services provider based in the UK. Lakeshore Healthcare Limited is a company registered in England and Wales under company number 5880791. The registered office is 80 Grove Lane, Holt, Norfolk NR25 6ED.
We recognise the privacy and security of personal information is of great importance to our residents,
their families and representatives, our workers and others such as GPs and all those involved in looking after the welfare of our residents.
We have provided this Privacy Notice to set out why we need to collect personal information for individuals who apply for jobs with us,
how we use it and how we protect it. We have appointed a Data Protection Officer who is responsible for overseeing questions relating to this Privacy Notice.
If you have any questions, please refer to the 'How to Contact Us' section below.
Our privacy policy is governed by the principle of only collecting and using personal information when they help us provide a better experience to those for whom and with whom we work with now or in the future and to meet our legitimate interests including to protect our residents and workers.
Since 31 January 2021 your and our data protection rights and obligations are set out in what is known as the United Kingdom General Data Protection Regulation (UK GDPR), which in all material respects replicates EU data protection laws.
The personal information we refer to in this Privacy Notice includes information that can be used to identify you. Your name and address are the main examples.
Set out below is the personal information we collect and the reasons why we need it.
We collect information about you when you apply for a job via a Job Portal, by email to: employment@st-davids.com, by post or by phone.
Personal data or personal information can be any information about an individual from which that person can be identified. We may collect, use, store and transfer different types of personal data about you which we have grouped together as follows:
Personal information including title, full name, address, telephone numbers, email address, marital status, date of birth, gender, ethnicity, sexual orientation and health.
Copies of personal identification documents e.g. passport, driving licence
Qualifications
Professional bodies member numbers and Nursing and Midwifery Council (NMC) PINs
DBS disclosure numbers and certificate dates
Details of your work experience and your previous employers' details
Reference details
Right to work
Name of the visitor and purpose of their visit
Information relating to the prevention and detection of crime and the safety of residents and workers including external CCTV recording
We do not currently have a direct application form, but request that you send us your cv to: employment@st-davids.com.
Your email address and any other details will be used to communicate with you about job openings at St. David's Nursing Home.
We also work with other companies who provide professional services including the Disclosure and Barring Service, Professional Validation bodies, Professional Registration bodies, employment agencies, Occupational Health consultants and reference providers.
We process your personal data to progress your job application with us and to provide you with job information you have requested.
To progress your application, verify your identify and credentials, we share your details with the Disclosure and Barring Service, Professional Validation bodies, Professional Registration bodies,
individuals who have received conditional offers of employment from us, we may contact you via your personal mobile telephone number or personal email address regarding company news and information relating to your forthcoming employment. You may unsubscribe from this service at any time.
We share information within Lakeshore Healthcare Limited to provide necessary administrative and managerial support.
We use either personal or anonymised data to review our recruitment processes as part of our continuing work to improve our services and meet the needs of our residents.
If we make a final offer, we will also ask you for the following:
bank details in order to process salary payments
emergency contact details - so we know who to contact in case you have an emergency at work
We are required from time to time to provide specific information about you without your or your representative's consent. This may include:
Reporting health or safety issues
Where there is a legal or statutory requirement, court order or public authority instructs us to do so
Supporting police investigations, professional conduct hearings and safeguarding investigations in the public interest.
In exceptional circumstances, we may be required to share information without your or your representative's consent. Circumstances may include:
Where a serious crime or fraud has been committed.
If there is a serious risk to the public, resident or employees.
Where there is a need to protect children or vulnerable adults who are not able to decide if their personal data should be shared.
Much of the above information is called standard personal information, such as names, addresses, contact details, identification paperwork, financial details and information, and how you use our website and other IT technologies.
There is also what is called special category information, which tends to be more sensitive and results in additional protection being afforded to it.
Special category information comprises race, ethnic origin, sex life and sexual orientation, religion, and healthcare.
Healthcare information covers both physical and mental aspects and may include genetic and biometric information, medical history and records including of disabilities or special requirements.
Article 6 of the UK GDPR sets out the bases for our processing standard personal information, and article 9 likewise for special category information.
Different stages and aspects of our relationship with you give different bases.
For example, assessing your initial candidature will involve less initial personal data about you than once an in-principle job offer has
been made and accepted. We may need to consider, for example, any health issues, but we will always have to meet legal and regulatory requirements,
and to enable us to contract with you. To quote the UK GDPR, "processing is necessary:
For the performance of a contract to which the data subject is party or in order to take steps at the request of the
data subject prior to entering into a contract..."
For the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller..."
For the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee,
medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of
domestic law ..."
Other bases include the necessity to protect your vital interests and our legitimate interests in managing our relationship with you, and where you have provided us with your unambiguous consent, but all bases are prescribed by and confined to the specific purposes for the lawful processing of the particular information.
We take the privacy and security of your personal data very seriously. We ensure we handle your data with the highest level of care by having clear internal policies and procedures, physical security to our premises and IT security technologies to prevent the unauthorised access, damage and loss of your data. The personal data that we collect from you is only stored inside the UK.
We will only keep your information for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, contractual or reporting requirements. How long we keep the data for is determined by law and is largely determined by necessity. Once your information is no longer required it will be securely destroyed.
You can ask us to delete your data where retaining it is no longer necessary.
Whilst at all times compliant with legislation and acting reasonably, we reserve the right to judge what information we must continue to hold to be able to fulfil our legal and contractual obligations to you or legal obligation owed to others.
We may anonymise your personal data (so that you can no longer be identified) for research and analysis purposes in which case we may use this information indefinitely without further notice to you. Where we process data based solely on your consent, you have the right to withdraw that consent at any time. For job alerts, you can choose to no longer receive these emails also at any time.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address set out in the 'How to Contact Us' section below.
We try to respond to all legitimate requests within one month. It may take us longer if your request is particularly complex or you have made a number of requests. In which case, we will notify you and keep you updated.
You will not have to pay a fee to access your personal data and you are entitled to receive a copy of your personal data within one calendar month of receipt of your request, and once we have verified your identity.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We may ask for proof of identity before we share your personal data with you or your representative.
You have the right to request us to suspend the processing of your personal data where:
You want us to establish the data's accuracy,
Where our use might be unlawful but you do not want us to erase it,
You need us to hold the data even if we no longer require it as you need it returned to establish and exercise any legal claims or
You have objected to our use of your data but you need to verify whether we can lawfully use it.
We regularly review our privacy policy and will place any updates on this webpage. This policy was last updated in April 2024
Please contact us if you have any questions about our privacy policy or information, we hold about you.
Data Protection Officer
Lakeshore Healthcare Limited t/a St. David'ss Nursing Home
52 Common Lane, Sheringham, Norfolk NR26 8PW
email: dpo@st-davids.com
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, like to have the opportunity to deal with your concerns before you approach the ICO so please contact us in the first instance.
You can contact the ICO by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Chesire, SK9 5AF or ico.org.uk.
